Cancellation & Refund Policy
Effective Date: 11th April 2025
At RSP Golden Dew, we value your satisfaction and aim to provide you with high-quality edible and non-edible oils. Please read our Cancellation & Refund Policy carefully to understand your rights and responsibilities regarding orders placed on our website www.rspgolden.com.
Order Cancellation
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Customers may cancel their order anytime before the order is shipped.
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Once the product is dispatched, the order cannot be canceled.
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To cancel an order, please contact us immediately at info@rspgolden.com or call us at +91 97391 81329 with your order details.
Refund Eligibility
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Refunds are available for both edible and non-edible oils.
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Refunds will NOT be issued for used or opened products.
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Refunds are also not applicable in cases of customer misuse, mishandling, or damage post-delivery.
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Bulk orders are non-refundable.
Returns
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We do not accept product returns due to the sensitive nature of oil-based consumable products and to ensure hygiene and quality standards.
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Only in cases of product damage during transit or wrong item delivery, refund requests will be considered without requiring a return.
Refund Method
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All eligible refunds will be credited back to the original payment method used during purchase.
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Refund processing time: 5–7 business days after approval.
Non-Refundable Situations
We will not process refunds in the following cases:
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Opened or used products
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Bulk or wholesale orders
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Damage caused by customer mishandling
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Orders cancelled after shipment
Contact Us
For any issues or to request a cancellation/refund, please contact us at:
📧 Email: info@rspgolden.com
📞 Phone: +91 97391 81329
🏢 Address:
Krish Trading Inc
#12, 10th Cross, St. Anthony School Road,
Ramamurthynagar, Bengaluru – 560016, Karnataka, India.